Act of Class Relocation, Inc.
Moving & Storage

Testimonials

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• EXCELLENT job of moving!!!!

  Act of Class movers,
  You moved us on April 7th, 2011 and I just now got around to e-mailing you!  Just wanted to thank you for an EXCELLENT job of moving!!!!  Your men were so professional and could not have been better with getting the job done efficiently and quickly!  They took extra care of the furniture and I had NO WORRIES at all with any damage of any kind. 

  It's the second time we've used you and will definitely do it again (and also refer you to friends and family).  Thanks for making a possible miserable experience a happy one!!

  Sincerely,
  Molly & Greg Clayton

• This was by far the greatest experience I have ever had ...

  To Whom It May Concern,

  I would like to again thank you and your staff for making our move on Monday the absolute best experience possible. Our team was professional, fast and took great care with our belongings. I have been through many moves over the last 20 years and this was by far the greatest experience I have ever had. You came highly recommended by people that we trust and I can honestly say that I will tell everyone about our great experience with you. You have another extremely satisfied customer!

  As a side note, there are two things that set you far far apart in our minds. First, someone came over to view our home, belongings and to make a recommendation on time. This was a huge asset in budgeting for us and gives a personal touch that no one else has. The second was the ability to purchase boxes at a discount. This is a small thing, but not everything fits in to a liquor box from the ABC store, so for us, we were really impressed that your company goes that extra mile for your customers.

  Finally, I cannot say enough about the professionalism that our team of movers showed throughout the move. They were unflappable in the face of 2 pretty significant pieces going in to places they probably should not have gone. They were friendly and excellent packers as well. (My husband was POSITIVE that everything would not fit, but it did!)

  It was just a great experience and we will tell everyone about you.

  Thank you again,

  Robin Chandler, Legal Department, Lending Tree, LLC

• Act of Class truly exceeded our expectations.

  Steve-

  Just a quick note to say “thanks” for the great job you and your staff did in moving our family last week.

  Please feel free to use Morgan and I as future references should you need us. Having received quote information from several companies, I wanted you to know that Act of Class truly exceeded our expectations. From the time we signed the contract through the end of the actual move Megan and I were extremely pleased with every person that we came in contact with at Act of Class. We truly appreciate your responsiveness to our phone messages and our “supply” needs. Our crew – Chris, Larry, Maurice and Michael – truly did an amazing job and could not have been more accommodating.

  Kudos to you and your gang at Act of Class…thanks so much!

  Rob Huffman

• We were impressed with the professional “know how” your men showed in ...

  Dear Rob:

  My wife Linda and I want to thank you and your associates for your professional and efficient move of our household furnishings to the Piper Glen section of Charlotte this month. As you know the move involved a large number of furniture items, including special items such as a piano, organ and several large mirrors and oil paintings. We were impressed with the professional “know how” your men showed in protecting these items. You and your associates were friendly and courteous without fail.

  We appreciated the timeliness of the move. You and your associated arrived when promised and completed the job when promised. Finally, we appreciated your honesty and helpful tips regarding the cost. There were no surprises.

  In conclusion, your company has a very appropriate name – “Act of Class”. I would be pleased to recommend your company to other families who are moving. Clients may contact me directly if they wish.

  Have a fine day!

  Sincerely,

  M. Christopher White, President, Chowan University

• They took extra care with my china cabinet which is the only piece of furniture that I have a sentimental attachment to.

  Betty: Just wanted to let you know what an excellent job your movers did for move on December 28. They were extremely courteous and very professional. They took extra care with my china cabinet which is the only piece of furniture that I have a sentimental attachment to; to make sure it did not get damaged. One thing that really stood out as far as I am concerned: they were unusually willing to wait until I looked at the placement of all items and to make any necessary “adjustments” Living alone and being unable to move furniture around on my own, this was priceless.

  I have already recommended a client to you, and I believe she is using your movers this week for her move.

  Thanks again and please thank the movers again for me, too! It was a pleasure dealing with you.

• Every individual we have met has been more than respectful, kind, appreciative, and a true “Act of Class”.

  Betty,

  Please make certain that everyone who has represented “Act of Class” for Gary and me needs to be recognized for the Class Act they really are. Every individual we have met has been more than respectful, kind, appreciative, and a true “Act of Class”.

  In return for our investment, it would be our pleasure to provide “Act of Class” with a personal statement regarding the positive experience we have had with you not once…but twice (unexpectedly)…over the course of three weeks. You are the BEST!

  ….and for that peace of mind, I give thanks!

  Faithfully,

  Gary and Sandy Pasek

• From the first phone call to the last everyone was friendly, willing to help and had a great attitude.

  Dear Steve,

  I just wanted to write and say thank you for the excellent service that was provided during my move. I am moving from NC to NJ and needed some laborers to help load the truck. From the first phone call to the last everyone was friendly, willing to help and had a great attitude. I talked to Betty on several occasions and what a wonderful lady!!! The loaders got there early and worked very hard all the time they were there!!! They were polite and very helpful. As people in the neighborhood were walking dogs they asked me about your service and I told them that Act of Class was the way to go!!!!! Shelton, Chris and Chris were great!!! I wish I had them to unpack in NJ!!!

  Thanks again,

  Carol Willshire, NC and NJ

• These three gentlemen were the most professional, courteous and hardworking men that have ever had to move me.

  Steve,

  This is just a note to say thank you for an excellent move experience in December. You specifically told me your company was the best, but how could I believe a Tarheel fan?

  First let me say, I am horrible with names and cannot remember all of the gentlemen that moved me, only Joe comes to mind. Having said that, these three gentlemen were the most professional, courteous and hardworking men that have ever had to move me. They were cheerful, even when they had to move my piano! I want you to tell them for me that if I had not been financially challenged on the end of the move, I would have given each of them a $100 tip for just being who they are and how they represented your company.

  Steve, don’t let these guys go…they make you look really good!

  Thanks again and when I move again, you’ll be the first call.

  Brenda D. Kitchen, Vision Resource Management/Fruition Consulting

• I can’t say enough good things about your company and our experience with your service.

  Hi Steve, I appreciate you sending me everything via email. Please let me know what the actual cost came to. I know you always over estimate rather than under estimate.

  I want to say hands down your company is the best moving company I have ever used. The courtesy and professionalism everyone has for the client is unbelievable. I especially want to tell you what an exceptional job Tivin did. He went above and beyond to make sure we were satisfied with everything. I could not account for a few boxes and he offered to move every box to look for them. I am so pleased to have our things back with us and you did an excellent job taking care of them. Our refrigerator does not smell and our furniture looks as good as they did when you first picked them up to take to storage.

  I have someone moving from here to California, is it a move your company can do? I can’t say enough good things about your company and our experience with your service. I wish moving companies all could take lessons from you. Thank you again and to your wonderful staff. Regards to Betty, I swear I hear her smile over the phone. First impressions mean a lot and she definitely makes a good one every time she answers the phone.

  Thanks!

  John and May

• They took great care in wrapping all fragile/glass items.

  Steve Sullivan: I just wanted to let you know how pleased and impressed I was with today’s move. Tim and Mike courteous and expedient, but they took great care in wrapping all fragile/glass items. They also made sure protection covered the railings and exit doors so no damage occurred to those areas of the home. I couldn’t have asked for better service. Keep up the excellent work and customer service!

  Teresa Henderson – Fort Mill, SC

• It’s always a good day, the day that I get to refer such good service providers.

  Just wanted to drop you guys a note of thanks. You moved me a little over a year ago and I was impressed with your professionalism and integrity. I recommended you to two individuals here at Wachovia. Both are very demanding and were also thrilled with your service. It’s always a good day, the day that I get to refer such good service providers. Thanks again.

  Jim Carte, Senior Vice President, Operations Project Office

• I really appreciated the care they took with loading and unloading my stuff.

  Dear Betty-

  Tim, TJ, and Joe were so very efficient, conscientious and polite; I just had to call you before it slipped my mind.

  Several friends and colleagues asked how my move went, thinking they’d hear the usual stories of broken items, slow and impolite workers, squabbling over the fee, etc. I was very pleased to share my experience working with AoC and told them they’d be nuts not to use you folks in the future.

  Again, great job by Tim, TJ and Joe. I really appreciated the care they took with loading and unloading my stuff. My walls take more abuse when one of my kids has a friend over versus the small mark one of the guys inadvertently made moving hundreds and hundreds of pounds of boxes and furniture into my house.

  Kevin Kollegger

• If your industry had more folks like Tevin there wouldn’t be problems.

  Steve,
  

  I wanted to drop you a note to let you know how great our move went. We really appreciated how you and Act of Class took care of us. You stated to me exactly what you would and could do and then you did exactly as you said you would. That in itself is first class. I run a service company and I can’t tell you how much that means for me as a customer and a business owner. We have moved 4 times and this was by far the best and greatest move for us without stress. We had many issues with the past moves, but not this time. Tevin Harris had a crew in Charlotte that loaded us and every one of them were courteous, professional and handled all of our antiques and goods just as if they belonged to them. Tevin was just incredible. Tevin had his father and brother-in-law unload us in Plano, Texas and I really enjoyed their company and professionalism. If your industry had more folks like Tevin there wouldn’t be problems. Tevin is meticulous, detailed oriented and with the upmost professionalism. He knows and understands the business and how to operate it very well. Tevin, you, Act of Class and Stevens Worldwide Van-Lines, this is the team that we will use in the future and recommend to all.

  Thank you again and please pass this on to Tevin Harris. My wife and I appreciate all of you and can’t thank all of you enough.

  Sincerely,
  Randall and Rebecca Murphy

• It was truly a stress-free move and we will recommend you to anyone in need of movers.

  Dear Steve –

  This mailer came to the house on Thurs. – the day of our move – but I didn’t have a chance to look at the mail until today. Just wondering if the $25 off/3 hr min would apply to us -

  Bob and I were thoroughly impressed with Lionel and his crew. The boys were all very friendly and professional. It was truly a stress-free move and we will recommend you to anyone in need of movers.

  Thanks again for a job that exceeded our expectations.

  Nancy Smith

• Thank you to you and your staff for a fantastic job for our move.

  To: Steve and Rob Sullivan

  I wanted to say thank you to you and your staff for a fantastic job for our move, on December 7 & 8. Lionel, Will, Thomas and John V. did a great job on packing and the move. They were courteous, prompt, hard working and concerned about the quality of their work. They made the experience much less stressful and very easy for my wife and me.

  Please pass along our thanks and if/when we need movers in the future “Act of Class” will be the company we call.

  Thanks again,

  Jay & Lisa Eggenburger

• Your thoughtfulness was a real lift!

  Note: These men that came and moved me were a real “Act of Class” because:

  1.       They were polite and clean.

  2.       They didn’t waste any time.

  3.       They all did a job without having to ask which one was going to do what.

  4.       Worked together like a well run clock.

  5.       Keep these workers at your company at all costs.

  6.       This was my 3^rd move in 4 years and this was the best time. I really wanted to let Steve know I really mean “thanks a lot”

  Your thoughtfulness was a real lift!

  Valda Gentry

• GREAT job.

  Steve,

  On August 1, I utilized your company to move from Charlotte, NC to Ft. Mill, SC. I just wanted you to know what a GREAT job your crew did. They were polite and honest. It was by far, the best moving experience I have had. I will feel confident in recommending your company to anyone in, and particularly the crew that did our job. Please express my gratitude to them.

  Sincerely,

  John Schmidt

• The name says it all!

  Dear Act of Class,

  Well, I must say, the name says it all! You guys are extremely the epitome of the word class. We had a 2 day move that allowed us to meet five members of your team. All five guys that helped move my wife and I were extremely respectful, personable and hard working. We had no damage to our property, not even a scratch!

  I have to give credit to your in-house staff as well! We had some game time decisions that were very difficult to make regarding our move day and problems at our buyers bank. Your staff was extremely accommodating and helpful through a stressful time and allowed us the ability to change our moving day scheduled time that morning! I felt they went above and beyond the call of duty and went the extra mile to make sure we remained on schedule.

  I give you many thanks and much praise and will most assuredly refer you to others. Thank you!!!

  Michael Barnes, Vice –President of Operations, Carolina Connections, Inc

• The service was everything that you promised...

  Dear Jennifer,

  I just wanted to take a minute to tell you how very, very pleased I was with the excellent service that Act of Class provided for my recent move to Wilmington. The service was everything that Charles promised when I met with him in January. Your staff-Mike, Chad and Lavar were wonderful. The arrived promptly for the loading process and equally prompt for the unloading in Wilmington just 24 hours later. They were courteous and delightful!

  Please let Charles know how very pleased I am – he’s a man of his word! My thoughts are with you as he recovers from his accident.

  Sincerely,

  Judy Redmond

• Your outfit made a difference.

  I hope everyone survived the weekend. I’m dead. However, when I went back to my old apartment on Sunday to clean and wrap up I found that I have more than a full roll of newsprint left. I have it bundled and secured very nicely and want to know if you will come get it and reimburse me for it?

  Thanks much.

  By the way, I hate moving. It’s a royal pain. Your outfit made a difference and made the day survivable. Good men.

  Cydney Craig, Nascar Images Travel

• I have certainly told lots of people about my great moving experience with your company.

  Act of Class

  Gentlemen:

  I wanted to take the opportunity to thank you for turning a difficult situation into a positive experience.

  Last Friday, April 27, we located a U-Haul truck in savannah, GA with the intent of unloading it ourselves in Charlotte on Saturday. Never did we anticipate how physically challenging it would be, to the point of suffering a minor injury.

  I called your company Friday afternoon at approximately 1:00 pm seeking help to unload my truck the next day. (Yes, I needed help within 24 hours.)

  First, I spoke to Rob Sullivan who instructed me to call the office to determine if my needs could be met. I had the good fortune of speaking with Betty. (I think that was her name.) I described what type of help I needed, she assured me she would call me back and let me know if it was possible to unload my truck. By 4:00 she called and said they could get a crew to help me Saturday afternoon.

  Saturday came, I was contacted by Chad who gave me an estimated arrival, he called again prior to their coming so I was kept “in the loop” the entire time. When Chad and the other two gentlemen arrived they wasted no time in completing their assignment. I wish I could remember their names. I can only say that they were polite, friendly and efficient.

  I am sure you get many notes of thanks. I think mine is a step from the norm. I teach Customer Service for a major health system in Savannah. What you did was to see the situation from the customers’ perspective (me) and far exceeded my expectation.

  As you know, people talk about their experiences. I have certainly told lots of people about my great moving experience with your company.

  Many thanks to you and your wonderful staff and I hope to use you again.

  Sincerely,

  Joyce Connerat